Returns

Thank you for choosing our online clothing brand! We understand the importance of customer satisfaction, and we strive to provide the best return policy possible. Here is our  return policy:

Please note that the return and refund options are available on tracking page .

1. Easy and Hassle-Free Returns: We want to make the return process as convenient as possible for our customers. If you are not completely satisfied with your purchase, you can return the item(s) within 15 days of the delivery date.

2. Eligibility: To be eligible for a return, the item(s) must be in their original condition, unworn, unwashed, and with all tags and packaging intact.

3. Multiple Return Options: We offer multiple return options to accommodate our customers' preferences. You can choose between a refund, store credit, or an exchange for another item of equal value.

4. Free Return Shipping: We believe that our customers should not bear the cost of returns. Therefore, we provide free return shipping within the specified return window. Simply contact our customer support team, and they will guide you through the return process.

5. Easy Return Initiation: To initiate a return, you can either contact our customer support team via phone, email, or live chat, or you can submit a return request directly through our website. Our team will assist you promptly and provide the necessary instructions and shipping labels.

6. Fast Refunds: Once we receive the returned item(s) and verify their condition, we will process your refund within [X] business days. Please note that the refund may take additional time to reflect in your account, depending on your bank or payment provider.

7. Store Credit Option: If you prefer store credit instead of a refund, we will issue a credit voucher that can be used for future purchases on our website. Store credit offers the added benefit of being valid for a longer duration.

8. Exchange Policy: If you wish to exchange your item(s) for a different size, color, or style, we will gladly facilitate the exchange, subject to availability. If the desired item is out of stock, you can choose an alternative item or receive a refund or store credit.

9. Clear Exceptions: Some items, such as intimate apparel, swimwear, and personalized/customized items, may not be eligible for return due to hygiene or customization reasons. We will clearly mention such exceptions on our website to avoid any confusion.

10. Dedicated Customer Support: Our friendly customer support team is available to assist you throughout the return process. If you have any questions or need further guidance, please don't hesitate to reach out to us.